Reports to: Receptionist Supervisor & Office Manager
Full-Time Position
M-S (7:30AM - 8PM) – Hours/days will vary
Summary: The Receptionist receives calls at the dealership, determines the nature of their business and
directs callers to their destination. Answers basic inquiries, route incoming calls, takes messages, and
provides basic information to all callers.
Essential Duties:
- Greets showroom customers and determines the nature of their visit
- Directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to a salesperson
- Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message
- Communicates with callers and visitors in a professional, friendly, and efficient manner
- Obtains basic demographic information about each customer using a customer data base system and/or log sheet
- Assists with keeping showroom and customer waiting area neat and orderly
- Assists with brewing coffee
- Remains fully compliant with Company HR trainings
- Maintain professional and courteous attitude, wardrobe, and grooming
- Other tasks as assigned
Qualifications:
- High school diploma or GED required
- Previous experience preferred
- Strong organizational skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
- Must be focused, detail oriented, and very thorough
Laura Automotive Group has 40 plus years of experience in the automotive industry, owning and
operating dealerships in Illinois and Missouri. We are a team committed to providing value, quality,
and excellence in sales and service. We treat the needs of each customer with paramount concern.
We know our customers have high expectations, and as a car dealer, we enjoy the challenge of
meeting and exceeding those standards each and every time.
Laura Automotive Group is always looking for talented, self-motivated individuals to join our team.
If you think you are ready to be a part of an exciting team, then we encourage you to continue with
this applicant friendly, online job application!
Laura Automotive Group is an Equal Opportunity Employer that recruits and hires qualified
candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national
origin, ancestry, citizenship, disability, or veteran status.